Xin mai +
欣買+ ღ 出貨注意事項 Xinmai+ ღ Shipping Notes
欣買+總倉固定出貨日 : 周三
Xinmai+ main warehouse fixed shipping day: Wednesday
(Items ordered before last Wednesday will be shipped)
Generally, the shipping time of goods is about 10-17 working days.
Pre-ordered products will be shipped according to the shipping schedule on the product page
If you have an urgent order, please contact customer service first
欣買+ ღ 鑑賞期須知 Enjoy the purchase + ღ Instructions for the appreciation period
The seven-day appreciation period is not the seven-day trial period.
Only intact and unopened products will be accepted for return or exchange.
In the event of a return or exchange of goods, please send a private message to the official LINE account customer service within 7 days of receipt to assist with subsequent exchange processing.
For defective and damaged products, please send a private message to the official LINE customer service within 7 days of receipt to assist with subsequent returns and exchanges. Xinmai+ will be responsible for the return and exchange freight.(An unboxing video needs to be recorded to prove that it was damaged after unboxing)
If the product is not defective or damaged and you want to return or exchange it, the member will be responsible for the return shipping fee. For returned products, money or points will be refunded after deducting the shipping fee.
欣買+ ღ 退換貨須知 Xinmai+ ღ Instructions for Returns and Exchanges
Customized products cannot be returned or exchanged unless the contents are damaged or defective (an unboxing video must be recorded to prove that the product is damaged upon unboxing).Returns and exchanges cannot be provided.
Personal underwear cannot be returned or exchanged unless it is damaged and unused (an unboxing video must be recorded to prove that it is damaged after unboxing).Returns and exchanges cannot be provided.
Due to the expiration date of the goods on hand, returns and exchanges cannot be provided except for defects and damage (an unboxing video needs to be recorded to prove that the goods are damaged after unboxing).Returns and exchanges cannot be provided.